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+1-480-382-1320 / 602-606-7624

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+61 1300-332-888

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+44-7428758945

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+91-9811400594

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FAQ

Frequently Asked Questions

What is GirikVoice?

GirikVoice is an AI-powered voice agent that manages both inbound and outbound calls. It understands natural speech, holds human-like conversations, and automates tasks like routing, scheduling, lead qualification, and follow-ups—helping businesses save time and scale without adding headcount.

How is GirikVoice different from IVR or chatbots?

Unlike static IVR menus or scripted chatbots, GirikVoice adapts in real time, understands intent, and responds naturally. It feels human, eliminates the “press 1, press 2” frustration, and provides end-to-end call automation.

Can GirikVoice handle both inbound and outbound calls?

Yes. GirikVoice answers customer calls for support and sales, while also making outbound calls for reminders, follow-ups, and campaigns.

Does GirikVoice include a mass dialer?

Yes. With our built-in mass dialer, you can instantly reach thousands of contacts for promotions, collections, or updates—fully automated and tracked inside your CRM.

Does GirikVoice provide transcripts of calls?

Every call is automatically transcribed, giving you searchable records for compliance, training, and customer experience improvement.

Can GirikVoice analyze customer sentiment?

Yes. GirikVoice uses AI-driven sentiment analysis to detect customer mood, highlight positive or negative trends, and help teams respond better.

Does GirikVoice generate actionable insights?

Absolutely. After each call, GirikVoice identifies next steps and provides actionable insights—like creating tasks, updating CRM fields, or alerting agents.

Can GirikVoice trigger after-call actions automatically?

Yes. Based on the conversation, it can log notes, schedule follow-ups, create tickets, update records, or notify team members—no manual work required.

Can GirikVoice integrate with my existing tools?

Yes. GirikVoice connects with Salesforce, Slack, Google Calendar, Shopify, HubSpot, and more—so all your workflows stay in sync.

How long does it take to set up GirikVoice?

Most businesses are up and running within days. With prebuilt industry workflows, you can deploy faster and start seeing results immediately.

Do I need technical skills to use GirikVoice?

Not at all. Tell GirikVoice your goals, and it builds workflows instantly. No coding, no hassle.

Can GirikVoice be customized for my business?

Yes. We tailor the AI to your scripts, FAQs, and processes so that it reflects your brand voice and customer experience.

How secure is GirikVoice?

We use enterprise-grade security and comply with standards like HIPAA, GDPR, and SOC2 to protect your data.

What happens if GirikVoice can’t answer a query?

It smoothly transfers the call to a human agent with full context, ensuring customers never repeat themselves.

How accurate is GirikVoice?

Our AI achieves high speech recognition accuracy and improves continuously through machine learning and feedback.

How is GirikVoice priced?

Pricing is flexible—based on usage, licenses, or call volume—so you only pay for what you need.

How much time and cost can GirikVoice save?

By handling 10,000+ calls daily, GirikVoice saves hundreds of agent hours and reduces call-handling costs by up to 60%.

Can I try GirikVoice before committing?

Yes—we offer demos and pilot programs so you can see GirikVoice in action before scaling.

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